It happens that due to some unforeseen circumstances it is necessary to exchange already purchased train tickets for an earlier or later flight. In this case, you need to know some of the nuances.
It is necessary
- - identity document,
- - ticket.
On the railways of the Russian Federation, the replacement of tickets due to the change in the departure date is not provided. This is stated in the rules that apply to Russian Railways. But also, according to these instructions, you can return your existing ticket back to the box office and purchase a new one.
Before changing your travel document, find out if there are tickets available for the date you need, and only then return the old one. For this procedure, you will need an identity document with which you purchased the ticket.
If you have a regular ticket, contact the railway ticket office. Show the employee your documents, the ticket itself, explain the reason for its return. When you need to return a ticket issued for another person, you will need a power of attorney certified in accordance with all the rules by a notary. After the cashier checks everything, you will be given the money back.
When you need to return a ticket purchased online, go to the website where the reservation was made. Visit the desired page and unsubscribe. Remember your order number, go to the cashier. Show all required documents to the cashier and collect your money for the returned travel document. Then buy tickets for the date you want.