The set of available methods for confirming a room reservation via the Internet depends on a particular hotel. The most common one is by email. However, there may also be various instant messaging programs in use, most often ICQ and Skype.
It is necessary
- - email address or other contacts of the hotel (ICQ, skype, etc., if applicable);
- - number or other identifier of the reservation.
Instructions
Step 1
When booking a room, carefully study the instructions on confirming your intention to call in on the agreed date. If there is an online booking form on the hotel's or intermediary's website, the procedure should be described in the instructions. It can also be sent to your email address in a letter from the hotel or an intermediary confirming the reservation, or it can be agreed upon in person with the reservation service staff via instant messaging programs or by phone. The information you need: when and in what way you must confirm the reservation.
Step 2
Choose the most convenient way for you to contact the hotel or reseller via the Internet to confirm your reservation.
Step 3
Contact the hotel or reseller via the internet using your preferred method. When confirming a reservation by e-mail, indicate in the subject line that you are confirming it, and the identifier - a number or another, for example, the surname for which the reservation was made. Also indicate in the body of the letter the fact of booking confirmation and basic information about it: number or other identifier, dates of stay, number of guests and rooms, and other information, if necessary. Please ask the reservation staff to confirm receipt of your letter.
Step 4
Contact the hotel or reseller while the reservations are online if you prefer to use the messenger program, and this is available in your case. Please provide them with the same information about your booking as in the email (or as instructed by the booking office). Also ask them to confirm that your message has been received and accepted for work.
Step 5
Wait for confirmation from the booking service that your message has been received. If it does not come for a long time, do not hesitate to remind about yourself. Take advantage of the alternative available methods of booking confirmation.
